需要索赔，谁来帮我写一封英语投诉信，投诉国外邮局的

我在新西兰托朋友买了礼物，准备送人的生日礼物，要在3月20日一定要用，在3月14日新西兰朋友发了加快的EMS（新西兰邮政nzpost的international express），费用比普通的要贵许多，单号是ED165238905NZ，发往中国他们承诺2--4个工作日可到达收件人处，结果现在邮件还没离开新西兰，查询还是停留在在Picked up状态，原因是邮局职员怀疑里面是手机和电池没有分开，拆开后不是这么回事，现在的问题是为什么在拆开之前不通知发件人，还有拆开之后也不通知发件人，还有是否在发件人不在场的情况下可以随便拆封，直到今天查询邮件怎么还没到达目的地时，邮局职员才告诉发件人，现在已经离发件过去了4个工作日，而且3月20日也到不了，道歉说下周二才能到，即使到了我还有什么意义啊！！现在我要投诉请新西兰邮政总部给个说法，并赔偿我的经济个精神损失！新西兰邮政的网址 http://www.nzpost.co.nz

2026年09月22日 03:40

有2个网友回答

网友（1）：

I asked a friend in New Zealand to buy a present, birthday presents ready friends, to March 20 must be in New Zealand March 14 to speed up the hair of a friend EMS (New Zealand Post nzpost the international express), the cost of more than ordinary You want a lot of, odd numbers are ED165238905NZ, their commitment to the hair 2 - 4 working days to reach the recipient, the results are not to leave New Zealand e-mail inquiries, or to stay at Picked up in the status, the reasons for the post office staff are doubt there are no mobile phone and battery separately, instead of opening such a matter, the question now is why do not notify the sender before opening, have not opened after the notice of the sender, as well as whether the hair pieces Human absence can be opened, until today, how e-mail inquiries not arrive its destination, the post office staff to tell the sender, is now away from the pieces of hair over four days, and March 20 also at the can not apologize for referring to the next Tuesday to get to, even what is the point I have ah! !

网友（2）：

这种事情不可能投诉成功的，

邮寄的时候原则上不能有香水，电池，食物之类。只能怪你朋友不小心了。拿个小盒或袋子单独装