excuse me, i‘ve got a problem, i can't make exchange(如果是积分的话,exchange/redeem my points). would you check it for me please? thank you.
这里面的“你好” 作为问问题之前的招呼:“打扰一下”、“不好意思”,应该是“excuse me" 而不是hello、hi之类的 ,hello、hi 用于和熟人朋友打招呼。
excuse me是向别人询问,请教,或是请求帮助时使用的客气语。有麻烦对方之意
这里用hello、hi 有点让人贻笑大方了吧
Hello, l have got some problems here, why can't l exchange my points or coins? would you like help me to check it out? much thanks!
Hi,I meet a problem,why can‘t I change it?Find it out please,thanks!
翻译:Hello, I have encountered some problems. I wonder why I was unable to exchange/redeem. Please help me check with that. Thanks!
Hello, I met some questions, why can't I change?