I'm very sorry. I'm having a vacation for a week, and not in the company now, but please do not worry; I'll ask my colleagues to send the goods to you. But today the Federal express does not accept goods because of the national holiday. I'll ask my colleagues to have the goods sent out as soon as the company works tomorrow, and I will give you the shipment number then. I apologize agian for the inconvenience caused to you.
In addition, we have always been prepaid the freight ,and such things have never happened before. I feel very sorry about it and it happens maybe because it's the first time for us to pay the freight on arrival.